We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Klarna (Pay in 3). All transactions are in GBP (£).

Absolutely. Our site uses SSL encryption and PCI-compliant payment processing. We never store your full card details.

Contact us within 1 hour of placing your order at hbfi1927@outlook.com. After that, your order may already be processed.

Standard: 2-4 business days, Express: 1-2 days, Next Day: order before 1pm. Processing time is 1-3 days before dispatch.

Yes, we ship worldwide. International customers are responsible for any import duties, taxes, or customs fees.

You'll receive a tracking number by email once your order ships. Please allow 24 hours for updates.

Yes — free standard UK shipping on orders over £50. International thresholds vary by region.

You have 28 days from delivery to return unworn items with tags attached. See our full Returns & Exchanges page for details.

Once received, allow 3-5 days for inspection, then 5-7 days for refund to your original payment method.

Regular sale items are returnable. Items marked "Final Sale" cannot be returned or exchanged.

Contact us within 48 hours with photos at hbfi1927@outlook.com. We'll arrange a free return and replacement or refund.

We offer UK sizes 6-20. Each product has a detailed size guide with measurements. Size up if you're between sizes.

We use cotton, linen, viscose, wool blends, and recycled fibres where possible. Each product page lists fabric composition.

We photograph products accurately, but colours may vary slightly due to monitor settings.